Verified travelers
Government ID and trip details help keep our community real.
Safety
A safer way to
move what matters.
Verified travelers, transparent communication,
safe handoff, and a trusted community — so your
items reach the right people, the right way.
Our safety pillars
Item checks
Clear item details and photos set expectations before the handoff.
Secure communication
Message through SpareKilo to keep conversations safe and transparent.
Community reviews
Real feedback helps build a more trusted and accountable community.
How we keep journeys safer
- 1
Verify identity
Travelers verify their identity and share trip details.
- 2
Confirm trip and item details
Review item descriptions, photos, and plans together.
- 3
Meet and inspect together
Exchange items in person and check everything together.
- 4
Track and review after delivery
Confirm completion and leave a review to help future travelers.
Verification & trust
Check the current person, trip, and conversation.
Review what is actually verified
Use the verification level shown on the traveler or sender's current profile. Verification helps establish identity, but it is not a guarantee—review the route, dates, capacity, item declaration, and handoff plan too.
Keep coordination inside SpareKilo
Use SpareKilo messages for route, package, payment, and handoff details. Do not continue if a person pressures you to hide an item, change the declaration, or move payment outside the agreed flow.
Approved items
Declare every item before the traveler accepts it.
Airline, customs, and destination-country rules always apply. The traveler may inspect and decline any package that differs from its declaration.
Generally allowed
- Clothing and shoesClean personal clothing, textiles, and footwear.
- DocumentsDeclared personal, school, or business documents that are legal to carry.
- Gifts and personal effectsDeclared, non-restricted gifts and household items.
- Sealed approved goodsCommercially sealed goods allowed by the airline and customs authorities.
Not allowed
- Weapons and explosivesFirearms, ammunition, fireworks, and weapon components.
- Illegal or controlled substancesDrugs, unlicensed medication, and restricted chemicals.
- Dangerous materialsFlammables, corrosives, pressurized containers, and restricted batteries.
- Undeclared cash or valuablesCash, concealed valuables, and high-value items without a truthful declaration.
Handoff & payment
Inspect first, confirm custody, then complete delivery.
At pickup
Meet in the agreed public place, confirm identities and shipment reference, inspect the package, and compare its contents, weight, photos, and condition with the declaration before accepting custody.
During delivery
Keep status updates and changes in SpareKilo. At the destination, the recipient should inspect the shipment and use the booking's confirmation step before the delivery is marked complete.
Payment protection
Use only the payment instructions attached to the booking. Do not pay or request payment through an unrelated account, link, or cash arrangement. Raise a problem before confirming completion.
Problems & disputes
Stop the handoff when something does not match.
Do not accept custody or confirm delivery while a material difference is unresolved.
Keep the record
Preserve relevant messages, photos, timestamps, shipment details, and payment references.
Message the other party
Use the shipment conversation when a coordination issue can still be resolved safely.
Ask for support
Email support for guidance. Sending an email does not automatically create a tracked case.